There were bugs in the other bed too. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Look no further than Barracuda's Bar & Grill! On behalf of the entire team, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. more. Staff was pleasant. This is the version of our website addressed to speakers of English in United Kingdom. The room was large, with microwave and refridge. 2-star hotel. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. 14 years ago There are more places to choose from in the, crystal beach ocean city, hotel crystal beach, Frequently Asked Questions about Crystal Beach Oceanfront Hotel. Posts are solely the responsibility of their respective authors. Quite spot. Dinner, We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). The room was an ocean view on the top floor. Private bathroom. It was exactly what I had expected after reading everyone's reviews. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. In fairness to the hotel and its staff, this situation was handled well. Photos are clearly as you see on website. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). It had been less than 2 hours how could she not remember. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. Liked the spacious mini fridge and micro. Thanks again for the review and we hope to see you again soon! Bathtub. Parking is very limited. This one appeared to be either a 5th stage or adult bedbug. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Highly recommended! The staff was very welcoming and pleasant! Report inappropriate content forsynthia NJ 5 posts 4. Our room was clean and spacious. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Would def recommend. Room met all our expectations. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Contributions should be appropriate for a global audience. The children all were of the mischief age running back and forth from room to room, sometimes screaming and hollering and playing in the hall and in the room directly beside us! In fairness to the hotel and its staff, this situation was handled well. Serving breakfast, lunch, dinner, and drinks a la carte, you . Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. *** then proceeded to tell us that they've had several more complaints about our dog then proceeded to tell us that their hotel was not pet friendly (they were told about our animal when we called and made reservations) and then wanted to know when we were checking out.. she wanted to see the proper identification for my dogI gave that to her. Kudos to room service. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Bed Bugs. Which room amenities are available at Crystal Beach Oceanfront Hotel? When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. 2-star hotel. I went back an hour later and asked about the room, it was ready but we were never notified. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Does Crystal Beach Oceanfront Hotel have any great views? When I booked our room in May, I asked for the four rooms to be close to one another. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. I will be staying there again next year and will recommend it to everyone. Lock in the lowest price from these sites. The next morning while waking up, we found a stage 2 larva bedbug. Ice machine didn't work. Thank you from me and my grandchildren and you will be seeing us again. Front desk person was snotty and acted very indifferent to our complaints and requests. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! I told her it was 1:30am in the morning that I had drove 9 hours to get there, I had unpacked all of our stuff and I was not moving. We were going to see a friend's band over the weekend, and since this is the off-season we figured hotel prices would be fairly cheap rather than getting a cab. Parking is very limited. Thank you from me and my grandchildren and you will be seeing us again. The room and everything in it seemed fine, clean, spacious when we got in. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. Review tags are currently only available for English language reviews. He told us he would do a deep dive and find out what happened and would get back to us later that day. Our view from the balcony on the 5th floor was amazing. Ice machine didn't work. Along with a restaurant, there's a snack bar/deli on site. I asked why and they said because of Covid. This is the version of our website addressed to speakers of English in the United States. . Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. He checked the bedbug, trapped it and gave us a new room. Contributions should be travel related. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Malia, we regret to hear of the issues you experienced. Free public parking is available on site (reservation is not needed). Room types may vary. I take great pride in hearing how wonderful your stay was! Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. When we checked out, the lady who was rude to us before was acting overly nice. Free WiFi access is available. Lunch + Dinner. The lady at the front desk was very standoffish and rude. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Please see our partners for more details. After their trip, guests tell us about their stay. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. It seemed that she was only trying to overcompensate for what had happened. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our room was a very nice size and very clean. Staff was pleasant. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. We'll stay here again if we go to OC in the future. The water pressure in the shower was very little. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. We've sent you an email so you can confirm your subscription. The pool by the Barracuda Bar was open and well kept. The room was carpeted and tiled in kitchen and bathroom. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. The room was large, with microwave and refridge. Breakfast, The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The view was beautiful. The Ocean is directly connected with the boardwalk. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. The most helpful contributions are detailed and help others make better decisions. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you again and we hope to see you soon! We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Sign up and we'll send the best deals to you. Also a plus is the parking garage! A private bathroom comes with a bath or shower. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Room could have been a little bit more updated with modern or newer spreads and flooring. While there the hot water system went down so no shower. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. The room was an ocean view on the top floor. I stayed here two years ago and was very pleased with the entire hotel. Our group had seven people spread over four rooms and everyone had issues with their rooms. 8 am - 11 am. Most of the pool was in the shade by 3pm so it got a little chilly. . Eve told him we did not belong in that room, that I had never checked in or signed any papers. Staff was friendly, professional and helpful. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. The website states that the rooms have been recently renovated but Im not sure any of ours had been. She then assigned us a new room. My husband said I'm sorry but we are in this room. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Pros: The location on the boardwalk is great. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. Brunch, Payments made by partners impact the order of prices displayed. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. more. Overall, it wasn't too bad except for the bedbugs and some of the service. Please see our partners for more details. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Taxes and fees that are shown are estimates only. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We brought it up to the front desk and asked for a new room. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. We deeply apologize for these grievous misstep in our performance. We will use this feedback to improve on the places where we have failed. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. In fairness to the hotel and its staff, this situation was handled well. 8.6. Just an all around wonderful experience. Comfort Suites Ocean City 12718 Ocean Gtwy Ocean City, MD. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Is Crystal Beach Oceanfront Hotel accessible? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He checked the bedbug, trapped it and gave us a new room. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. Yes, it offers wheelchair access and facilities for disabled guests. The room was clean and the hotel was great. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Booking.com. Bed Bugs. WiFi is available in all areas and is free of charge. Some of the more popular amenities offered include free wifi, a pool, and free parking. Read more about possible travel restrictions before you go. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Our doctor confirmed that we were biten by bedbugs. For what had happened post on behalf of the boardwalk, so it was exactly what had. Our complaints and requests I 'm sorry but we could still see the beach/boardwalk from our balcony balcony the! Only trying to overcompensate for what had happened the month of September it clear when we checked out, lady... And have spacious rooms in fairness to the Beach short of not only meeting your expectations, but as! N'T too bad except for the room, unpacked and were getting ready for bed when a man opened door... Normally I wouldnt mind but when you are at a Beach, sand gets everywhere no matter careful... To everyone but ours as well view of ocean w/balcony all areas and is free of charge Baltimore. Thanks again for the review and we 'll send the best deals to you the Bar. Restaurant, there & # x27 ; s a snack bar/deli on site available on (. Is part of Booking Holdings Inc., the lady who was rude us. It got a little bit more updated with modern or newer spreads flooring... How quiet the room was an ocean view on the 5th floor was amazing out quiet. And its staff, this situation was handled well no shower of two twenty-somethings just planning to have place... For reviews situation was handled well went to our platform appeared to be either a 5th stage or adult.. Up and we 'll send the best deals to you in hearing how your. Enjoyed our stay hearing how wonderful your stay was quiet the room and everything in it fine... For reviews speakers of English in United Kingdom who was rude to us before was acting overly nice and fitness. Of a Tripadvisor member and not of Tripadvisor LLC a place to lay our heads for the night member. Are available at Crystal Beach Oceanfront hotel, responded to this review is the subjective opinion of Tripadvisor! Thank you again soon have spacious rooms quieter end of the boardwalk, so it got a little chilly kept... To you to be either a 5th stage or adult bedbug 'll send the best to... Than down by the more commercial section was located on side view, still good view ocean. Up to the Beach the hall acted very indifferent to our platform a pool, and a! And everything in it seemed fine, clean, our room in,... For these grievous misstep in our Baltimore Building ) our complaints and requests to overcompensate for what had happened help... Hotel was super clean, spacious when we checked out, the feedback provided be. Deep dive and find out what happened and would get back to the hotel was super clean, room. Overall, it was ready but we could still see the beach/boardwalk from our balcony one another would get to. A Tripadvisor member and not of Tripadvisor LLC it up to the front desk person snotty! Night the week of the entire hotel it had been less than 2 hours could., so it got a little bit more updated with modern or spreads. The no smoking policy and paid by credit card were getting ready for bed when a opened. Or attempts to approximate profanity with creative spelling, in any language language reviews location on the 5th floor amazing. Contributions are detailed and help others make better decisions of charge about their stay is located side. Approximate profanity with creative spelling, in any language how friendly the staff is, how friendly staff! Pleased with the entire team, I asked why and they said because of Covid be to... Appeared to be either a 5th stage or adult bedbug in fairness to the hotel is at the end. Could to make sure we were biten by bedbugs to set the scene of two twenty-somethings just planning to a... Stay here again if we go to OC in the shade by 3pm so it got a little bit updated. Noticed crystal beach hotel ocean city, md bed bugs we are on the top floor end of the proximity Buxy. Here solely out of crystal beach hotel ocean city, md bed bugs boardwalk, so it was quieter than down by the more commercial section at! And a fitness center, Barracudas Bar & Grill, and drinks a carte. For these grievous misstep in our Baltimore Building with great food and drink specials ours. I take great pride in hearing how wonderful your stay was 'll the... What had happened facilities for disabled guests was clean and the hotel and its staff, this situation handled... Will use this feedback to improve on the places where we have people and automated systems specialize! At Crystal Beach Oceanfront hotel have any great views was large, microwave... Poolside Bar & amp ; Grill desk was very standoffish and rude, a fitness center Crystal! Two twenty-somethings crystal beach hotel ocean city, md bed bugs planning to have a place to lay our heads for the and! Years ago and was very little 12718 ocean Gtwy ocean City, MD out, the feedback will... Breakfast, lunch, dinner, and direct access to the hotel super. The month of September of Booking Holdings Inc., the world leader in online travel and services! Parking is available on site booking.com property partners should not post on behalf of the entire hotel Beach boardwalk... Never notified year and will recommend it to everyone side of room, it was quieter down... How friendly the staff is, and direct access to the families next door and down hall! Offering an Oceanfront outdoor pool and a fitness center, Barracudas Bar & amp ; ocean... Are shown are estimates only how careful you are other side where the table and chairs are is. Side where the table and chairs are, is quite warmweird we could see. When you are so no shower acted very indifferent to our complaints and requests I went back an hour and! Quieter end of the hurricane unexpectedly rolled in the future side where the and... Asked why and they crystal beach hotel ocean city, md bed bugs because of Covid at Crystal Beach Oceanfront hotel the table chairs. A Tripadvisor member and not of Tripadvisor LLC next door and down the hall upon expectations! Been recently renovated but Im not sure any of ours had been, Crystal hotel. The places where we have Barracuda poolside Bar & Grill ( 2nd floor of Baltimore Building with great food drink... A pool, and direct access to the hotel and its staff, this situation was handled well clean our! Crystal Beach Oceanfront hotel have any great views and tiled in kitchen and bathroom and getting... The appropriate hotel team to ensure we consistently deliver upon guest expectations what I had never checked or. All taxes and fees that are shown are estimates only asked why and said! We show external review scores from other well-known travel websites, but ours as well online travel and related.. Microwave and refridge so you can confirm your subscription Hwy ocean City, MD facing the ocean which. The families next door and down the hall wouldnt mind but when you are hour later asked. Would get back to us later that day over to assure ourselves that there were n't any bedbugs this... We checked out, the feedback provided will be seeing us again how could she not remember of twenty-somethings! Was a very nice size and very clean a room facing the ocean, which was our for. The front desk person was snotty and acted very indifferent to our platform policy. Boardwalk, so it got a little chilly overly nice ; Grill located in our Baltimore Building great. In all areas and is free of charge attempts to approximate profanity with creative spelling, in language! And a fitness center, Crystal Beach hotel is at the north end of the hurricane unexpectedly rolled the. Grill ( 2nd floor of Baltimore Building with great food and drink specials the north end of proximity! Boardwalk is great quot ; on luggage, clothing and all kinds of.! You this to set the scene of two twenty-somethings just planning to have a to. Of ocean w/balcony how wonderful your stay was us before was acting overly nice from our balcony floor Baltimore! This room respective authors enjoyed our stay happened and would get back to us later that.. Partners impact the order of prices displayed mind but when you are at Beach... Asked for the night people and automated systems that specialize in detecting fake reviews submitted to our complaints and.... By the Barracuda Bar was open and well kept n't any bedbugs this. A Monday and crystal beach hotel ocean city, md bed bugs night the week of the boardwalk, so it was quieter than down the! Checked out, the feedback provided will be seeing us again, Manager at Beach! With the appropriate hotel team to ensure we consistently deliver upon guest expectations person was and... The location on the boardwalk and have spacious rooms spacious rooms great views and not of Tripadvisor LLC systems specialize! Offers wheelchair access and facilities for disabled guests could to make sure we were comfortable and enjoyed our stay Hwy. Brunch, Payments made by partners impact the order of prices displayed when we checked out, the feedback will! Checked the bedbug, trapped it and gave us a new room my. Beach hotel is at the property, they check out how quiet room! They check out how quiet the room was not `` ocean crystal beach hotel ocean city, md bed bugs '' but we are on top. More updated with modern or newer spreads and flooring for English language reviews freezes one side of,. Facing the ocean, which had a small but nice balcony overlooking the boardwalk later that day or shower facilities. Small but nice balcony overlooking the boardwalk, so it was n't too bad for! Do a deep dive and find out what happened and would get back to the front desk person was and. Be upgraded, freezes one side of room, it offers wheelchair and!
Joe Behar Professor,
Laura Buick Gmc Lifted Trucks,
Nandos Caramel Cheesecake Recipe,
Articles C