Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit. These people tells u once u open an account and have your funds go direct deposit and u can overdraft up to $200.00 that's not true they only give u an $10.00 dollars cushion like Netspend do. Worst banking experience ever. Online access and identity verification (including SSN) is required to open an account. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. Overdrafts are paid at our discretion. To do so, just insert your card and enter your PIN. Our opinions are our own. Close your account. 1675 N. 200 W. Provo, UT 84604. Eligibility criteria applies. Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. LEARN MORE One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. These changes apply to tax year 2021 only. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. Mastercard Debit Card Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real GoBank rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue GoBank Live Chat They could see the pending refund but wouldnt give me any longer than 24 hours to get my account back to a positive. Void where prohibited. Three times they said it was delivered but card hasnt reached my hand in almost two months then the representative said it will be 30 days before they give me back the money I put in. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! 4.5. How do I qualify for overdraft protection? Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! What Are Qualified Expenses For A 529 Plan (And What Doesnt Count)? They are thieves demanded i submit drivers license then i did they say its invalid. How does the debit card (ePayment/Way2Go Card) work? You can open an account with GO2bank either online through its website or via its mobile app, which is available on Apple and Android devices. This number finally let me connect with someone who said that he will lock my account (I guess they can't just nuke it and be done with it.) The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Please visit. 855-459-1334. Ingo Money is a service provided by First Century Bank, N.A. Call 888-568-6310 and follow these automated prompts: Option 5 - Debit Card. Activated, chip-enabled debit card required to purchase eGift Cards. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. . Limits apply. Need a replacement card? I figured someone made a typo in the phone number, but put a security freeze through Chexsystems and a fraud alert with the credit bureaus just in case. Never saw a company who didnt credit your account until it was final .. cant wait to switch my money out of here, Get unlimited free credit scores & reports. You can select the Contact Support option on this page. LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Otherwise $5 per month. Find my direct deposit info. i have no money! A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Report Fraud. Prompt notice is required. Note:Ingo Money check cashing service is notavailablewithin the state of New York. See. They have the most incompetent help ever . Initial and ongoing direct deposits are required for overdraft coverage. Last night my card was froze even though I said the charge was not fraud. Waiting for team to manually unlock it. Free ATM network of 42,000+. This scam of a bank needs to be shut down. You can also get early access to direct deposit funds and build credit with a secured credit card. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Below are important FAQs that will be useful regarding the Child Tax Credit & Government stimulus payment. For more info please visitIRS.gov. Activating Your GoBank Card Once you have opened your GoBank account successfully, you will receive a GoBank debit card after seven days. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. You can reach the Green Dot Visa Secured Credit Card customer service by phone at (866) 291-0818 or by mail. A $15 fee may apply to each eligible purchase transaction that brings your account negative. (This form may still be requested by your customer service representative.) Sorry! Here's what you should know before getting a Green Dot cash advance: It's worth noting that credit card cash advances are really expensive and they should be avoided. I used Green Dot's bill payer service, but Go2Bank does not have it according to my account, although they say they do. Each article on this support site has a Contact Support button that will route you to the team members who know most about that topic. I ran out of gas on the FWY because I couldn't use my card to get gas, there's times where I was buying groceries and I had to put my food back because my card kept getting declined. Information on this page is provided 'as is' and solely for informational purposes, not for any other purpose or advice. Therefore I cant get my money. See Deposit Account Agreement (PDF) for terms and conditions. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. DO NOT Sell My Personal Information. **, Add cash to your account at thousands of participating retailers nationwide***, Deposit checks with your smartphone with just a click. The reward is paid to each party within 48 hours after qualifying funds are first deposited into the referred individual's new Account. Green Dot made me switch to Go2 bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Password reset. Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus. If you arent required to file a tax return and havent given the IRS your information already, you will need to provide them some basic info, a 2019 or 2020 tax return and claimed the Child Tax Credit on the return;, Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info, A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year;, A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number;. Keep in mind that a PIN is required to withdraw money from an ATM. Withdraw cash for free at thousands of ATMs nationwide** See app for free ATM locations. Customer service takes 5 minutes or more between answers to chats, the 800 number continually disconnects you, and when you get ahold of someone you either can't understand them or they don't have answers and give you canned messages. The best phone number for GoBank is their 888-288-1843 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. All Rights Reserved. Chat support is available 24 hours a day, 7 days a week. Active GO2bank account required to receive eGift Cards. Have more questions? Wealth Management Trust and Investment Services It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Call the phone number on the back of your card for customer service specific to your account. Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. How do I know if I am eligible for the Child Tax Credit? Thank you, you have successfully subscribed to our newsletter! Banking experience. See app for free ATM locations. Do not trust this comoany. If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees. Otherwise, people should watch their mail around July 15 for their mailed payment. We value your privacy. SeeDeposit Account Agreement (PDF)for details. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. visit the GO2bank website to open account, Best Checking Accounts for Military Members, Best Bank Accounts To Get Your Tax Refund Or Direct Deposit Early, No monthly fees with eligible direct deposit, Up to 7% instant cash back on eGift card purchases in-app, Direct deposits arrive up to 2 days early, $5 monthly fee without eligible direct deposit, Must receive at least two direct deposits of $400 within 35 days to qualify for highest overdraft protection. Available while supplies last. Box for an address your screwed. Mobile number or email address verification and mobile app are required to access all features. Report, replace or suspend a card 24-hours a day via 24-Hour Telephone Banking. Previously authorized transactions and deposits/transfers to your account will function with a locked card. At The College Investor, we want to help you navigate your finances. Cancel Confirm . Get your money in minutes or in 10 days. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. You can barely understand NOTHING! After that, follow the instructions to complete your request. Green Dot Corporation is the official sponsor of this sweepstakes. Can I avoid fees for overdraft protection? Transferred 20 dollars to go2. Additional criteria may apply which can affect your eligibility and your overdraft coverage. ** Make sure the address we have on fileis correct. Please try again later! Limits apply. How do I opt out of future mailings from GO2bank? All rights reserved. As such, the availability or timing of early direct deposit of your federal tax refund may vary. 2023 GO2bank. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. Promo code is one-time use, limited to the promo period. eGift Card merchants subject to change. The Ingo Money service is provided by First Century Bank, N.A. If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account. Information is displayed first and foremost for the benefit of consumers. Get quick answers with our robust library of help articles and videos. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. When will Child Tax Credit payments be made? Beware u will never get your money back. Void where prohibited. It is presented for general informational purposes only and does not constitute tax, legal or business advice. Check out top questions, quick help guides and more FAQs. 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