To do so, follow below steps: Simply open the Run dialog box by pressing . Most often this is caused by a virus scanner and you'll have to uninstall its integration with Outlook. for the detailed steps to repair an Outlook data file. If youre unsure about what to make of the speed test results, you may restart the modem and router at home to initiate fresh connectivity sessions. We both use Office 365 and our software is uptodate. You can use this tool to convert your damaged PST file into healthy data file. Your Mac offers a default Mail app for managing your email conversations. We explain and teach technology, solve tech problems and help you make gadget buying decisions. Along with Gmail and Outlook, you can also log in to your Microsoft Exchange account to manage your office emails. Some Outlook users may already have the patch installed thanks to automatic updates, but you can check for and install the patch manually: You can also install the patch through the Microsoft store on Windows 10: Microsoft notes that some users may continue to experience the blank email bug even after installing the patch, in which case users should restart their client a second time for the changes to take effect.. In the opened new email, go to File, and then click on Options. Refunds. ??? Just started happening all of a sudden. Message body appears in preview but when opened, body is blank. @freddie_far Hello - I am experiencing the same issue as described in this email. Once users receive the fix, they will need to restart their email client to apply the fix. Please help me to get this issue resolved! - edited The hardware acceleration function of the operating system relies on up-to-date and compatible display drivers. Outlook does actually have a cool feature to quickly insert a screenshot or a clipping, but there are even more way to easily and quickly insert a good looking screenshot in an email. Cursor is a Down Arrow when over the blank area. They don't have to be completed on a certain holiday.) At the bottom of the pasted text you'll see a paste control icon. Important Note: This software only fixes the corruption issues of PST file and does not fix Outlook issues / errors. On the Tools menu, select Manage add-ons. Locate the PST file on your system either by going to the default PST location i.e. To verify that you are not sending emails in Rich Text in general go to: Outlook 2007 and previous. Hi, I've been trying to sort an issue for someone with Outlook for Mac. I also suggest checking out this article to Rebuild mailboxes in Mail on Mac and see if rebuilding resolves the issue. However, ALL other email is received fine, and this sender's email is viewable in the webclient and the mobile app clients. These antivirus softwares always integrate themselves into Outlook by installing add-ins. All Rights Reserved. I believe it's microsoft servers issue, We have a Outlook with 5 MS Exchange on it, 4 of theme have the same issue and 1 is OK. @AAXv1I'm guessing this is solved by now, but if it isn't, when this happened to me yesterday I started Outlook in safe mode and then restarted normally, and I was able to read my emails once again. The technical fault was assigned the number EX255650 and categorised as an issue with Exchange Online - odd, since it also impacted Outlook when used with Exchange on-premises, and Microsoft's practice of putting the issue details into the Office 365 admin center annoyed those who could not access it. STATUS: FIXED. I cannot view message bodies, but can see the sender/subject/etc. While inserting a screenshot in your email message body is already possible since HTML formatted emails, having the ability to take and insert the screenshot directly from within Outlook is still a welcome feature. Since we are dealing with a system app, you can try running Safe Mode on your Mac to check if any third-party apps are interfering with the functioning of the Mail app. For example, the following figure shows this option in Microsoft Outlook. I am still getting blank emails. Other things of note are I can briefly see content, but it quickly blanks out. Then click OK to apply and close the dialog. Hello everyoneAFAIK, I haven't made any changes yet as of this morning, all of the email bodies for Outlook 365 (Windows 10) are blank. So if you are also facing the same issue, this post will share some working solutions to help you fix Apple Mail showing a blank body for messages with Microsoft Exchange on Mac. Microsft Outlook 365 blank emails! To suggest new features in Outlook for Mac, go to Help > Give Feedback. Were listening. Step 1:Click the Apple logo in the top-left corner. 502 - P4, Pentagon, Magarpatta Cyber City, Pune - 411028, India, Mumbai Office Solution Select your Inbox Click Mail->Mailbox->Rebuild. 2 kruschman 3 yr. ago If the same user goes into their webmail, iphone, blackberry instead, they can read the message fine. Select Advanced from the left menu of the Editor options dialog. Oftentimes, Outlook users get panic after knowing that the email message body is blank in Outlook 2016. They have Gmail connected and some emails (usually from certain people) don't have any content in the email body. All, Outlook 365 desktop client works great but for a particular sender, the emails show as blank. Select the Envelope Index file and copy it into a new folder you create on your Mac. At times, Outlooks email message body goes blank only when the emails are received in plain text format. Start Teams in Windows , Microsoft Outlook , Step 1. To fix this issue, you may first update your video driver to the latest version, then, you can also disable hardware graphics acceleration within your Office applications. Move it to a new window by selecting at the top right corner. Get Guiding Tech articles delivered to your inbox. You can also use the Search feature within the tool to locate PST files automatically. got corrupted, when Outlook syncs with the mail server and downloads the new email to the data file, it could cause the email to not download correctly. The Mail app on your Mac lets you sign in to your personal and professional email accounts. So its necessary for you to test your connections reliability. Copy each .mbox file to your Mac desktop. Once you have successfully exported a healthy PST file, you can open the resultant file by launching Outlook >> Go to File Menu >> Open & Export >> Open Outlook Data File >> Browse the PST File. This utility is a risk-free and ultimate solution to open and read Outlook emails without the need of installing Outlook application on the system. I recommend taking a look at this article with steps to follow for How to use safe mode on your Mac. You can get the detailed working steps of the tool here. running the latest O365. 8 Best Ways to Fix Microsoft Teams Blank White Screen. the issue and try our best to help you. ", Emails from Gmail account showing as blank body (Mac), Re: Emails from Gmail account showing as blank body (Mac). Check your Picture Placeholder setting in Outlook. See
Thanks in Advance!. Hence, we have come up with this post, which can help you to troubleshoot such instances instantly. Our customers are noticing this too. I can see my email in the inbox but when I tried to open or view the message, the body content gets blank. not set to White, the email body should display correctly when received. Step 4:Select the Microsoft Exchange account and click the Minus icon at the bottom-left corner to remove your account. [FIXED]Selecting Reply, Reply All, and Forward buttons is not working as expected, [FIXED]Outlook fails to send attachments and inline images when sending a signed or encrypted email using the new Outlook for Mac, [FIXED]New Outlook for Mac stops responding when using the search feature, [FIXED] Attachments missing from emails when using macOS Big Sur, [FIXED] Can't add M365 accounts in Outlook for Mac when the macOS language is set to Turkish, [FIXED]Can't create new signatures in new Outlook for Mac and existing signatures are missing, [FIXED]Calendars don't display in the left pane after upgrading to 16.63 build in Legacy Outlook for Mac, [FIXED] Outlook stops responding when viewing Uber receipt emails and some other emails with tables, [FIXED]Outlook for Mac fails to open attached files if the helper application is already running after installing macOS 11.6.6 update, [WORKAROUND]Outlook for Mac Account already exists error, [FIXED] To, CC, and BCC fileds are shortened after updating Outlook for Mac, [FIXED] Search in Outlook for Mac returns no results after installing macOS Monterey 12.1, [FIXED] The new Outlook for Mac users cannot access Online Archive mailbox, [FIXED] Outlook for Mac crashes unexpectedly on startup or during mail synchronization, [FIXED] Characters are garbled in email body, [FIXED] Error -17099 or -3253 when trying to send an email with an attachment, [WORKAROUND] Message body of an .eml attachment is blank in Preview. To report issues or provide feedback, simply go to Help > Contact Support in Outlook for Mac. Before you begin, open a blank document in Word and type the body of the email message you want to send. More info: Initial reports indicate that Outlook on the web is unaffected and users with access to Outlook on the web can view email messages there while we work on a solution. Trust Center > Trust Center Settings >
This could help determine whether this issue is specific to the Outlook client side. Is it a recent issue? 1-800-MY-APPLE, or, Sales and But again back on the email itself, nothing. Certain recipients of my emails (not all) are seeing question mark symbols in the body of my emails where I have inserted a double space (return) or an apostrophe. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Launched Outlook in Safe Mode, saw the same blank email issue. At the same time iMac and iPhone display the same messages complete as they should be. Type ~/Library/Mail/V2/Mail Data on the window that pop-up when you select the Go Folder. Luckily, Microsofts says it identified the issue and it released a patch early Wednesday morning to fix it. Compose a new email message and add your own email address in the "To" field. So lets have a look to resolve such an issue. User profile for user: Users worldwide reported a variety of text input and visibility problems. 3. You will get a .EML file . In MS Outlook, hit the File menu and click Account Settings & then choose Account Settings. So I tried to disable the Adds-ins. Attach an email in Outlook.com Reply, Forward or create a new email message or calendar event. Step 4:Under Internet Accounts, click on Exchange. When a user receives the email message, the body of the message is shown incorrectly as an attachment together with the attachment that's sent by the application. Lawrence Abrams' 11-May-2021 Microsoft Outlook Bug Prevents Viewing or Creating Email Worldwide in BleepingComputer includes the text of Microsoft's incident status message EX255650, which states in part: Title: Issue affecting viewing email content in Outlook User Impact: Users may be unable to view email message content within Outlook. It shows up on my phone but just not on my desktop.I have tried disabling hardware acceleration and making sure no add-ins are active. are stored in your Outlook data file (Except that you are using Exchange accounts with online Exchange mode). Move the newly created folder to the trash. We're both
If the email is received then it means that your Mail app is the problem, so move on to the next solution. Moreover, it is a standalone software that does not require the installation of an Outlook application. A forum where Apple customers help each other with their products. and it Worked. . File > Options > Mail, click
Top 9 Ways to Fix Microsoft Excel Opening a Blank Document. Refer to our guide to booting your Mac in Safe Mode. Been having a problem as of late with the Mac Mail app on my desktop iMac. button. If so, then you are fortunate enough as you are reading the perfect blog where we will describe the techniques to fix when the body of Outlook emails goes missing. Firstly, open Outlook from your system and select the File option After that, choose your Account and select the Update option Now, click the Update Now button to resolve the email message body is blank in Outlook Once the update is completed, check if Outlook is still sending the blank emails Still, hovering to fix this issue? Click the Office icon. Apple Mail received a welcome feature boost since the iOS 16. Spend more, save moreSave up to $50 on orders $125+, $30 off orders $100+, and $15 off orders $75+. Disable the third-party antivirus add-on to your web browser. Then, try opening the same message again, it looks you received a blank email but actually the message body is hidden with white font color. Images are below: HTML . Step 2:If an update is available, download and install it. In the Finder, select. Find out more about the Microsoft MVP Award Program. The whole message body shows up correctly in the print preview. Microsoft Excel is a popular tool usable to perform its data analysis function. Microsoft Excel remains an integral part of many businesses and enterprises. In the list of add-ons, select the add-on that you want to disable, select Disable, and then select Close. Clicking reply on the blank email there is no response while the content is blank, but once the content is finally displayed it is then possible to click the reply icon and get a response. Welcome to the Snap! Outlook for Mac 2011 does not work with macOS 10.15 Catalina, Sending meeting updates with REST calendar sharing feature in Outlook for Mac, Categories no longer appear in the sidebar of individual calendars, Known issues syncing Google accounts to the Microsoft Cloud. What else can I try? Click the New Email button ; Go to the new message's File, Options dialogue. According to the latest Microsoft 365 service bulletin, the fix has been applied to all affected environments, and the patch is available now for everyone. The other weird thing is if he tries to Print the email, the preview shows everything! Anecdotal user feedback suggests using the Outlook website in Chrome is safer than Edge or the desktop client. I have tried everything I can find on the internet. Type Subject of Message , Step 1. [WORKAROUND] Message body of an .eml attachment is blank in Preview Unable to attach files over 25M in Outlook for Mac using IMAP or POP [WORKAROUND] Changed functionality and blocked or discontinued features Missing toggle button in Outlook for Mac Outlook for Mac 2011 does not work with macOS 10.15 Catalina Revert and all shall be revealed. If none of the solutions work, we suggest downloading the official Outlook Desktop app for Mac and signing in to your Microsoft Exchange account. @roberttoddsHaving the same problem on windows. Open your Outlook application and click on New Email option. Click it to reveal your paste options. I have Office 365 installed on two computers and when I go in to them to view messages, the body of the email is blank. Went from Cached mode to online and back to cache, no change in . Receiving is not the correct word, these emails come in, along with their attachments, subjects, to/from line, etc. After that, load the located PST file into the software and export it into a healthy PST file. If the email body is also blank when viewing in webmail, most likely, the email was not delivered correctly to you. If the email body displays correctly in webmail but displays blank email body in Outlook client, which is the main topic we are going to cover in this forum article, it means Outlook
2. Ltd. To do this in Internet Explorer, follow these steps: Start Internet Explorer. You have 7 options: Use the +Body style and set the paragraph spacing on the Format Text ribbon > Change Styles > Paragraph Spacing command. Ltd. To verify this, try closing your Outlook, and using webmail to receive emails only. Step 2: Click on Mail at the top-left corner next to the Apple logo. You can also try rebuilding the mailboxes that contain these messages. Solutions. 2. This issue is fixed in Monthly Channel Version 1802 (Build 9029.2167). I have the same issue with every email I receive in my Gmail account. You can also try to force quit and relaunch the Mail app on your Mac to give it a fresh start. While Microsoft says the bug is confined to the Outlook desktop client, some users have also reported issues with blank messages and disappearing text on the web and mobile versions. I've checked with several of the senders, and it's not an issue on their end. Current status: We've identified the underlying cause of impact and are applying a fix. Then, it is suggested to avail a reliable third-party tool like PST Repair Software. If the issue persists even after the second reboot, submit a bug report to Microsoft. To Restart your Outlook in safe mode you need to follow these simple two steps; 1. 1. In cases where users use the desktop version of Microsoft Outlook or some other local email client, there may be a requirement to initiate the creation of a new mail message from Power Apps, and to pre-populate to recipient, subject, and body of the message. It presents all the permiss We have a terminalserver and users complain that each time the want to print, the printer is changed to a certain local printer. Please click to vote if the post helps you. Even after following the above techniques, if you are still encountering the same Email message body is blank in Outlook 2019, 2016, 2013 error. omissions and conduct of any third parties in connection with or related to your use of the site. Currently, you can try some temporary workarounds here: 1. 4. Bonus Flashback: March 1, 1966: First Spacecraft to Land/Crash On Another Planet (Read more HERE.) This includes new email that I have sent as a testso I don't think it's my server. Hope this helps! Choose the account you want to sign in with. It seems that the email messages are in plain text and looks blank. The problem was not evident in a second account that existed prior to . Due to these blank emails, Outlook users end up facing troublesome times, which may disturb ones work to a greater extent. please have a check with the options under. Ltd. Current status: We're gathering and analyzing data in an effort to isolate the cause of impact. [Troubleshooting] Blank email body in Outlook, If the email body is also blank when viewing in webmail, most likely, the email was not delivered correctly to you. Checked Font settings under
Outlook will then re-sync a new .OST file from the mail server. was incorrectly sent with blank email body by the sender. Open Microsoft Outlook. provided; every potential issue may involve several factors not detailed in the conversations Scope of impact: This issue could affect any user attempting to view an email message in the Outlook client. There is content visible on Gmail online. When you view an email message in Microsoft Outlook, the message body is blank. We may earn a commission from links on this page. Someone please help. I found that the Hidden effect was turned on for the selected font. The first thing we should check is to view the email message from within the webmail interface of your email account. Also, my vacation responder in Gmail is off, and I've tried restarting both Gmail and my laptop. Go Go to Folder. But that involves updating the macOS version. What was the problem and how was it fixed? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Go to File > Office Account > Product Information Select Update Options > Update Now. You manually change the format of the message to Plain Text . Step 1: Press Command + Spacebar to open Spotlight Search, type Mail, and press Return. 8 Best Fixes for Apple Mail Not Syncing With Outlook on Mac. P.O. An All-rounder Solution for Free File Viewers, Search, Print, and Save File to Multiple Formats. Uncheck the box to Show picture placeholders ; Close the dialogue then close the . Due to Incompatible Add-Ins in Microsoft Outlook, In Case of Damaged or Corrupted Outlook Data File, Font Color, Which is been Set for Plain Text Messages, If the Hardware Graphics Acceleration is Enabled, Under the drop-down list, which is next to Automatic, make sure that, After this, restart the application and check whether the issue still persists. This includes relying on hardware acceleration, which is managed
Email message body is blank in Outlook. In this case, you may have to contact the senders to check the sent mail and may also ask them and your email administrators
Queens Road, Bangalore, India, Terms of Use / Privacy Policy / Refund Policy / Quality Policy. Sometimes while trying to open an Outlook email, you will realize that the body of email not showing in Outlook. Launch Outlook >> Go to File >> Open >> Outlook Data File >> Browse Resultant PST File. Sharing best practices for building any app with .NET. Microsoft Teams has over 250 million monthly active users. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Step 5:Check your email address at the top to confirm. Go to the library of Apple Mail where the contents are stored. Hi. The AVG add-in that I've read about is not present. Up until September 14, 1995 domain registration was free. The above article may contain affiliate links which help support Guiding Tech. There is an email that someone else sent to both of us. Step 3: Select Accounts. The following are some workarounds, which can be of great help to view and read the body text of the Outlook email messages. Today morning the app was working very well, but now, the email body is blank. When you view an email message in Microsoft Outlook, the message body is blank. Now, export selected or entire data to PST file format to import the newly fixed PST file to the Outlook application, 5. Also, you can try to repair PST file and create a new PST file. User profile for user: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Demystifying the world of tech in the simplest manner and solving everyday problems related to Smartphones, Laptops, TVs, and Content Streaming Platforms. Click Show Profiles. Just like the above-described query, there are similar such user-queries that are been in various forums. If the emails are in plain text, then implement the following steps. Select and copy the content you want to add to your message. The whole message body shows up correctly in the print preview. This seems to be no longer correct with the lastest GMail app on Android 10 - <br> will be printed as "<br>" instead of a line break. Steps to repair PST file into healthy data file ( Except that you are not emails... The list of add-ons, select the Envelope Index file and copy the content want. Following steps we should check is to view and read the body content gets blank connected... Gathering and analyzing data in an effort to isolate the cause of impact and applying. By suggesting possible matches as you type start Internet Explorer, follow below steps Simply... Article with steps to follow these steps: start Internet Explorer, follow these simple two ;. The corruption issues of PST file on your Mac to Give it a fresh start go. Times, which can help you make gadget buying decisions, or, Sales and but back. Format to import the newly fixed PST file and copy it into a new folder create! It to a greater extent emails in Rich text in general go to help you to troubleshoot such instantly... These blank emails, Outlook users end up facing troublesome times, which can help you to troubleshoot instances. Print preview query, there are similar such user-queries that are been in various forums help! Thing we should check is to view and read the body of the message body appears in but... You quickly narrow Down your Search results by suggesting possible matches as you type How was fixed. Issue is specific to the Outlook website in Chrome is safer than Edge or the desktop.! Within the webmail interface of your email account paste control icon download install... Going to the Outlook email, go to help you to troubleshoot such instantly. Receive the fix the inbox but when opened, body is blank in Outlook 2016 iMac and iPhone the. Workarounds here: 1 help you make gadget buying decisions > trust Center > trust Center Settings > this help. Have the same messages complete as they should be > go to: Outlook 2007 previous! To resolve such an issue current status: we & # x27 ll! Some workarounds, which can help you message you want to disable, and then close. Then close the dialogue then close the dialog but just not on phone. How to use safe mode, saw the same time iMac and iPhone display the same issue as described this! I do n't have any content in the opened new email message Microsoft. Due to these blank emails, Outlook users end up facing troublesome times, Outlooks email message and add own... Use the Search feature within the tool here. Mail, click on Mail at same! Same messages complete as they should be x27 ; ll see a paste control icon Wednesday to. Forward or create a new PST file format to import the newly fixed file! Issues / errors new message & # x27 ; ll see a control. Article to Rebuild mailboxes in Mail on Mac only fixes the corruption issues of PST file and not... Going to the Outlook email, the email body is blank detailed working of... And type the body content gets blank in, along with Gmail and laptop! Mail, and I 've checked with several of the pasted text you & x27... Safer than Edge or the desktop client registration was Free applying a fix Simply the... Explain and teach technology, solve tech problems and help you Mac offers default... Does not require the installation of an Outlook data file 1802 ( Build 9029.2167 ) of..., my vacation responder in Gmail is off, and then select close system either by going to Outlook! Building any app with.NET this in Internet Explorer these antivirus softwares always themselves. Contain affiliate links which help Support Guiding tech gathering and analyzing data in an to... Report to Microsoft to vote if the email message in Microsoft Outlook, the email message Microsoft... Help > Contact Support in Outlook 2016 files automatically connection with or to... Both of us problem as of late email message body is blank in outlook mac the Mac Mail app on your Mac lets you sign to... When you select the Envelope Index file and does not fix Outlook /! Was it fixed I receive in my Gmail account ; go to the Apple logo the... Saw the same blank email body should display correctly when received it identified issue...: we & # x27 ; ll see a paste control icon list of add-ons, select disable, disable. Such an issue on their end by selecting at the bottom of the.! Email message from within the tool to convert your damaged PST file vote if the emails are in... To report issues or provide feedback, Simply go to the default PST location i.e on Exchange.OST... By installing add-ins users end up facing troublesome times, which is managed email message want. The & quot ; to & quot ; field use safe mode on your Mac to it. Specific to the library of Apple Mail received a welcome feature boost since the iOS 16 repair an Outlook messages! The Outlook client side out this article to Rebuild mailboxes in Mail on Mac ll see a paste control.. Can not view message bodies, but can see my email in the print preview the! So lets have a look at this article with steps to follow these steps: start Explorer! Early Wednesday morning to fix Microsoft Excel is a risk-free and ultimate solution to open and read the body the... Restarting both Gmail and my laptop the selected Font when opened, is. The Editor Options dialog underlying cause of impact and are applying a fix will realize that the body of..., step 1 Monthly Channel Version 1802 ( Build 9029.2167 ) everything I can not message... Like the above-described query, there are similar such user-queries that are been in various forums in text. Gmail and my laptop try to force quit and relaunch the Mail.... With online Exchange mode ): we & # x27 ; ve identified underlying. But for a particular sender, the emails show as blank greater extent feedback suggests using the website! Display correctly when received use Office 365 and our software is uptodate in your Outlook application 5... Help you to troubleshoot such instances instantly file > > open > > Outlook data file > > Outlook file. Advanced from the Mail server: click on new email that I have the same issue as described in email! Times, email message body is blank in outlook mac email message body appears in preview but when opened, body is blank in. Find on the Internet hit the file menu and click the new email.... Troubleshoot such instances instantly follow below steps: start Internet Explorer, follow below:... Your personal and professional email accounts caused by a virus scanner and you #... The selected Font usually from certain people ) do n't have to uninstall its integration with Outlook checked several! The bottom of the site Center > trust Center Settings > this could help determine whether this issue is to! Their attachments, subjects, to/from line, etc of Apple Mail received a welcome feature boost the. The body text of the email message or calendar event, type Mail, click 9... That the email, the email body should display correctly when received change the of... Things of Note are I can briefly see content, but now, the emails are received in plain and. Ok to apply the fix, they will need to follow these two! Explorer, follow below steps: start Internet Explorer, follow below steps: start Internet Explorer follow. Outlook 2016 message you want to send 1-800-my-apple, or, Sales and but again back on email message body is blank in outlook mac that... Been trying to sort an issue for someone with Outlook for Mac, to... Top to confirm their email client to apply the fix, they will need to restart email! Excel remains an integral part of many businesses and enterprises shows this option in Microsoft Outlook, the email is. Works great but for a particular sender, the email message body up... View and read Outlook emails without the need of installing Outlook application on the that. Lets you sign in to your message the Internet query, there are similar such user-queries that been! Your own email address at the top right corner an update is available, download and install it from. Log in to your web browser a variety of text input and visibility problems a paste control icon to safe... Browse Resultant PST file and create a new email button ; go to >! Do this in Internet Explorer, follow below steps: Simply open the Run dialog box pressing... A fix the box to show picture placeholders ; close the dialog users worldwide a! 'Ve been trying to sort an issue for someone with Outlook for Mac, go the... Emails show as blank issues / errors was turned on for the steps! Refer to our guide to booting your Mac offers a default Mail for. Body content gets email message body is blank in outlook mac in this email, select the go folder open Spotlight Search print... Restart your Outlook, the following figure shows this option in Microsoft Outlook ( Build 9029.2167.... The hardware acceleration and making sure no add-ins are active does not require the installation of Outlook. Install it your account software only fixes the corruption issues of PST file edited... And using webmail to receive emails only is caused by a virus scanner and you & # x27 ; file... About the Microsoft MVP Award Program > Give feedback this option in Microsoft,!