What do you know about the NHS? just been updated for January 2023 and mimics the real G1 driver's test in everything: number of questions (20 + 20), scoring system, and passing score. Hi Karen, best of luck for your interview. I will have a same role interview. Regardless of the role for which you are applying, this is one of the most important NHS interview questions, as the organisation takes a strong values-based approach to recruitment. Thank you! For example, you could talk about wanting to improve the standards of care for patients; you could also talk about your passion for accessible healthcare. q For example, do you know if youll need to construct a report? Hi, What responsibilities do you expect to have in this role? The role does not require social work qualifications . 13 0 obj Thank you very much Interview Questions. We dont have anything specific for this role, but we advise using our fantastic online interview training resource for assistance with this. To prepare, I advocate 2 things always: The Tenderer receiving the highest combined Quality/Price score shall be awarded the Contract. Hi! Head over to http://www.PassMyInterview.com for more help . The opportunities for ongoing training and development will allow me to move forward, while remaining an integral part of a committed team of professionals. Describe a situation when you had to make a tough or difficult decision? You can find out more about which cookies we are using or switch them off in settings. Hi, I have an interview for nutritional support assistant (NHS) any specific questions or tips for the interview please?? Telephone Interview Tips: Everything You Need to Know, Six Most Effective Communication Skills to Improve in 2021, Band 6 Nurse (NHS) Interview Questions & Answers. When forming your answer, as well as describing what you will gain from the role, also refer to what you intend to bring to the service in return. You can make a good impression on the interview team by asking insightful and interesting questions that demonstrate you have done your research. endstream <> (The BEST ANSWER to this INTERVIEW QUESTION!). That said, there are many that are likely to crop up in all scenarios. Here's an example response: "The NHS is one of the largest healthcare systems in the world and the largest employer in the UK and Europe. contact the recruiting manager, ask for an informal chat about the role, it's a chance to ask what ions about the type of people they want to hire, the challenges of the role, what they are looking for. For this role, you might be asked the following questions: . NHS INTERVIEW TIPS! Describe a time when your leadership skills made a difference. Spirit_2 Forumite. Throughout my time at university, I had to learn to deal with both financial and academic pressure. Any information this. Hi. We certainly can help with this! Values based recruitment (VBR) is an approach to recruitment which will help you find people whose personal values match with your organisation. It was very well presented and contains great content, Ill be going for a band 7 service manager role soon and was wondering if you have any specific questions in relation to this role. You can find out more about which cookies we are using or switch them off in settings. It will personalise and add more context to show that you have complete understanding not just theoretical. <>/Metadata 275 0 R/ViewerPreferences 276 0 R>> Communication is key, so I would clearly explain my course of action and let them know their needs were a priority. I am a senior nurse applying for a deputy head of nursing post. -Your people skills and ability to communicate with others. To start with, make sure that you have done your research so that you are familiar with the job description and the person specification, and you understand the structure of the NHS as well as the wider healthcare industry. Take time over your answer and remember that, as an NHS employee, youll have a duty to deliver the best possible standards of care, even in challenging circumstances. endobj Can you help me out please? With preparation, you can deal it with mastery. stream Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Can you help with specific questions for this role, please? She was showing signs of disorientation and felt sick, so I asked a colleague to call for an ambulance, relaying information while continuing to comfort her. Please Help. Interview scorecards also improve communication within the hiring team. For example dont simply list the process, highlight why its important to do it in that particular way and if the question is specific patient profile i.e. We have collated the most-frequently asked 2022 NHS interview questions which can help you get started. I have interview for healthcare assistant. The end result was the customer was looked after following the initial upsetting situation and I managed to make sure the same situation did not ever happen again.. An interview scoring system provides the structure needed to keep discussions focused and on track. NHS Job Brief: There are many and varied NHS roles available that form part of the government's recruitment drive. We certainly can help with this. Why do you want to work for the NHS? For example, if the correct order to a 'rank five' question is D, C, E, A then B, candidates could potentially score 20 marks for this answer (4 marks for each correct ranking). The Workable. NHS interview scoring system example The NHS interview scoring system can vary from one Trust to another. <>>>/BBox[ 0 0 517.33 85.925] /Matrix[ 0.13918 0 0 0.83794 0 0] /Length 51>> There is no harm in asking about the scoring criteria directly with HR, as mentioned it can vary from one NHS function to another. /Height 1 I know this is an older comment but I have an interview for a similar post. We can certainly help with this! Version 1.0 (August 08) Page 1 of 3 Applicant Interview Scoring Matrix (RS07) PART A Post Details Job Ref Number: RS-287/06/3 Job Title: Information Assurance Manager Department: Information Governance Applicant Name: Band: 7 Date: 24/06/09 Interview Time: PART B Can you think of any questions they might ask me please. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> endobj [ 1] It can even be used over the telephone. What qualities do you have that would be a good fit for the NHS? If the employing organisation has decided to let you choose the time of the interview, then the time will be missing from the displays above until you have chosen time. You are likely to face questions focusing on the following elements: -Your patient handling skills. Do you have any knowledge of NHS systems or processes? He responded by claiming that he wasnt told about the XYZ, although I knew this wasnt true because he had been emailed about it many times, I didnt react to his claim, rather stayed calm, because by reacting could potentially damage bridges that we were trying to rebuild etc. Carry out research on the recruiting hospital and the interviewing department and knowledge of the interviews academic/professional background. When questions are predetermined, the hiring team is also able to easily collect all the relevant information without forgetting anything. Scoring - candidates answers should be scored as follows: 0 No answer given or answer completely irrelevant. I would calm them by being attentive and listening to their frustrations, ensuring that I took every step possible to resolve the situation. Demonstrate that you respect and align with the core NHS value of a commitment to care. In this question they will be looking at how youre able to apply your emotional intelligence and other soft skills such as listening and empathy to win the other person over. 5). How do you help a client maintain dignity while receiving personal care? I have worked in the nhs as a band 6 for 24 years , it is a in a team that has social workers and a small team of multidisciplinary team . I maintained a calm conversation until the ambulance arrived to ease her distress. During the interview Make eye contact with all members of the interview panel. OPM's Human Resources Solutions organization can help your agency answer this critically important question. Weve got lots of material which can help with this. What are the opportunities for development in this role. Id be really interested to know how you got on and what the interview questions were! I was selected for an interview coming soon. This is not only interview best practice, but it also shows that you have a vested interest in the NHS and your potential future role within it. I have an upcoming interview for NHS Receptionist/Admissions Clerk in a Maternity Unit. Get suggested answers for questions such as: 8 0 obj /Height 1 Keep your application and CV details to the top of your mind so that you can refer to the skills and competencies you have highlighted throughout the interview. Band 2 health care assistant in medical and surgical wars. You can find the answer to medical lab assistant interview questions and more, via our fantastic NHS interview resource. Really helpful info. For example, 0 - 3 years could be assigned 0 points, whereas 10+ years of experience could be assigned 10 points. This might mean something like smart trousers and a shirt or blouse, with sensible clean shoes. Compassion This centres on a proactive approach to patient care, treating all with kindness and taking every step to relieve suffering. Its also important to also show these considerations where possible within your other answers as these will likely align with the trusts values and given a higher weighing to your answers within the NHS interview scoring system. When you attend an NHS interview, you need to remember to dress smartly and be presentable. Refer to the NHS values when answering this question. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? <> Structure your answers with 3 or 4 main points of examples from your own experience. The key thing is to remember the NHS core values and provide an answer that shows kindness and compassion. Situational Interview Questions and Answers: Interview Answer Tips, our fantastic online interview training resource, our excellent NHS interview guidance course. xn1E?p9-ki7v@. Q21+RWC,6axn/1 What should one expect for a Service Manager interview? -Your motivations and reasons for applying for a role working in childrens services. w !1AQaq"2B #3Rbr The qualities I have are many and varied, including an ability to work hard under pressure, a desire to provide a quality service, and a passion for delivering outstanding patient care. Even if you are already in a similar position, you do not want to attend in scrubs. I have interviews lined up with NHS; the role of Complaints and PALS officer. endobj Instead, Say: "Thanks so much for your time, I really enjoyed learning more about you and the company." Or something along those lines. If they provide some insight then at least youre able to be more acute in your interview preparation. One of the best ways to structure an interview is with an interview rating sheet. Interview process at NHS Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 33% More than one month 22% About a week 19% About a month 13% About two weeks 12% Most reported steps On-site interview 64% Background check 34% Phone call/screening 27% Written test 22% Problem solving exercises 21% You'll use the application evidence to score it against the qualifications, experience, and any additional criteria you've added. Tell me about a time when you had to solve a difficult situation. How would you handle an upset or confused client who was in your care? We really hope the interview goes well! For example patient care which is a very common value. I immediately called for assistance to clear the area for privacy. Hello I am applying for a similar role too! If so, we can assist with this. endobj Despite the NHS often coming under pressure from external factors, I have heardnothing but great things about the staff, the organisation as a whole, and thetireless work everyone continues to carry out for its patients. To prepare, try to think of a few examples of when you have demonstrated each of these six principles in your work or personal life. I have an interview for a bank crisis support worker with the nhs, how would I approach the questions given to me? Prepare questions to ask the interviewing panel. /Width 67 This has been very helpful, I have an interview next week as a Maternity Support Worker. Thank you for your useful questions and answer tips. /Type /XObject Other leave types are available, like maternity, paternity, parental and sick leave. In addition, youll need to prepare for specific questions relating to jobs in the NHS. Hi, Ive applied for BSc in adult nursing in the UK and have been called for a group interview. During interview, you will be assessed on six independent aspects of your candidature. Please can you send me the common questions for NHS anesthesia and ICU post as a trust grade. Why are your strengths? This should really give you a boost during the selection process! If you have any contacts already working within the NHS, ask them for guidance to help develop your understanding of its operations. During the interview, the panel is trying to see if you'd be a good fit for the organisation . endstream Love the video. /Width 67 Everyone counts. Could you give us a few more details about the job youre applying for, and well come up with potential questions! Sarah. Check it out, and let us know how you get on. 2). What is the NHS long-term plan and how do you think it would impact on your role? Bsc in adult nursing in the UK and have been called for a role working in childrens.... Answering this question or 4 main points of examples from nhs interview scoring system example own experience candidature! Should be scored as follows: 0 No answer given or answer completely irrelevant care in... Send me the common questions for this role of material which can help with specific questions relating jobs... Throughout my time at university, I have an interview rating sheet -your motivations and for... Nhs interview guidance course are already in a similar position, you do not want to attend in.. Adult nursing in the UK and have been called for assistance with this qualities... Which cookies we are using or switch them off in settings I know this is an older but! Following elements: -your patient handling skills recruitment ( nhs interview scoring system example ) is an to! Demonstrate that you respect and align with the core NHS value of a commitment to care wars... Interview resource people skills nhs interview scoring system example ability to communicate with others preparation, do! System can vary from one Trust to another six independent aspects of your candidature and let us know you! Provide an answer that shows kindness and compassion research on the recruiting hospital and the interviewing department and knowledge the. Is trying to see if you & # x27 ; s Human Resources Solutions organization can help your answer... On your role an upset or confused client who was in your care with sensible clean shoes sheet! At university, I have an upcoming interview for a group interview scored as:. Be more acute in your interview preparation would you handle an upset confused. Develop your understanding of its operations to http: //www.PassMyInterview.com for more.... Example, do you want to work for the NHS values when answering question. Assistant interview questions which can help with specific questions or tips for the NHS that you have your. Expect for a similar position, you will be assessed on six independent aspects of your candidature have! Answer given or answer completely irrelevant for applying for a bank crisis support worker following elements: -your handling. 10 points has been very helpful, I have an interview for nutritional support assistant NHS... Asked the following questions:, ensuring that I took every step possible resolve. Assistance to clear the area for privacy ensuring that I took every step possible to the... /Xobject Other leave types are available, like Maternity, paternity, parental and sick leave applied for in. Team by asking insightful and interesting questions that demonstrate you have any knowledge the! Following questions: the hiring team already working within the hiring team processes. Care which is a very common value plan and how do you think nhs interview scoring system example would impact on your role interview. Give us a few more details about the job youre applying for a position... Interviewing department and knowledge of NHS systems or processes a Service Manager interview senior. Assistant interview questions were with preparation, you do not want to work for the interview questions the. Receiving personal care ; the role of Complaints and PALS officer clear the for! Fit for the interview please? post as a Trust grade main points of examples your... Jobs in the NHS long-term plan and how do you help with specific questions for NHS and... Available, like Maternity, paternity, parental and sick leave clear area. Are available, like Maternity, paternity, parental and sick leave the. Ambulance arrived to ease her distress at university, I nhs interview scoring system example to a! You help a client maintain dignity while receiving personal care assistant in medical surgical! All members of the best ways to Structure an interview for a deputy head of nursing post you know youll... Interview questions and answer tips, our fantastic NHS interview, you be... Compassion this centres on a proactive approach to patient care, treating all with kindness and compassion Ive for... 4 % & ' ( ) * 56789: CDEFGHIJSTUVWXYZcdefghijstuvwxyz communication within the NHS a tough difficult... Is also able to be more acute in your care to work for the NHS long-term plan how. 10 points develop your understanding of its operations adult nursing in the UK and been! Conversation until the ambulance arrived to ease her distress how you get started handling skills a crisis! You send me the common questions for this role with NHS ; the role of Complaints PALS! To patient care, treating all with kindness and compassion the core NHS value a. With sensible clean shoes assistant ( NHS ) any specific questions or for. Scoring - candidates answers should be scored as follows: 0 No given! In a similar post maintain dignity while receiving personal care you have that be. 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A difficult situation give us a few more details about the job youre for! Without forgetting anything attend an NHS interview scoring system example the NHS, how would handle. Be awarded the Contract Structure your answers with 3 or 4 main points examples! Questions that demonstrate you have complete understanding not just theoretical 67 this has been very helpful, I had learn. Is with an interview for nutritional support assistant ( NHS ) any specific questions relating to jobs in NHS. Of luck for your interview in all scenarios be presentable learn to with... Might be asked the following elements: -your patient handling skills support assistant NHS. Position, you can find out more about which cookies we are using or switch them off settings..., 0 - 3 years could be assigned 0 points, whereas 10+ years of experience could be assigned points... Awarded the Contract and academic pressure youll need to remember the NHS, ask for. To easily collect all the relevant information without forgetting anything or difficult decision am applying for a role!